I’m having housing loan (Loan A/c No. 11xxxxxxxxx0) from LICHFL, Kanpur branch. Apart from regularly paying EMI without fail, i used to pay through cheques also.
On 8th of April, 2015 i handed over a postdated cheque (of date 20th April, 2015) of Rs 1.50 Lakh to staff LICHFL, Kanpur branch. Staff at LICHFL, Kanpur deposited the same cheque at bank for clearance on 13th April itself !!!
This carelessness, unprofessional and irresponsible attitude exhibited by LICHFL, Kanpur staff not only led bank to impose penalty on me but also caused mental harassment and taken me aback towards the height of carelessness shown by LICHFL staff for handling high value cheques in Kanpur city, which is notorious for bank frauds through various instruments.
The rudest shock came when i inquired staff at LICHFL, Kanpur over phone about the incident. The staff at LICHFL not only in outrageously rude manner refused to reimburse the bank penalty but also put whole blame on me for the mishandling of cheque and challenged me to approach any court / establishment / authority for the reimbursement. Email and telephone calls to the Area Manager of LICHFL, Kanpur is unresponsive so far.
22 B, Shyam Nagar, Kanpur-208013, Uttar Pradesh
126.96.36.199 / 15/04/2015 / 10:39 pm