I have purchased samsung refrigerator on 10/12/2014, ice got accumulated in feezer box while removing ice from box it got damaged, so i called samsung customer care for service. samsung arranged service person. He came and inspected then he told to replacing freezer box so i agreed for that. again service person came and he checked again and he said compressor also need to replace but i dint agree for that because compressor was running there any problem in compressor. then i contacted customer care they have closed my complaint also shared estimated cost for repair is Rs9258. but i contacted other refrigirator services. They have done the service with Rs3129 . Samsung company not providing service to customers and misleading in the name of service.
Bangalore 560092, Karnataka