Misplacement and delayed delivery of Rakhi

I sent a Rakhi to Bangalore on 27.08.2015. from kolkata through Overnite Express. When on the day of rakhi it was not delivered I started following up with them on 29.08.2015. They told me that they have delivered it on 28.02.2015, however it was not delivered to the given address and they also confirmed that they have the delivery received with them, so I wanted a copy of that which they failed to provide me after 5 days. The CS people also behaved very rudely with me, then being helpless I sent a mail to ther mail-id on 04.9.2015. After that day on 05.09.2015 thay delivered the rakhi which they intentionally kept with them after 7 days. Moreover the envelope on which i sent the rakhi was also open when it was delivered which was sealed when it was dispatched by me. Due to them my relative missed the rakhi this year> I would request you to take strong action with them so that they don’t do this with anyone else. The way bill number is 5031822865.

Ankush Dutta
A.k Bye lane, Durgavilla, Howrah 711104, West Bengal
Email: duttaankush1989]@gmail.com / 08/09/2015 / 3:13 pm

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