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Mobile not delivered by snapdeal even after two weeks

I have ordered one Mobile from Snapdeal on 12th but they are not delivering it even when the estimated delivery period of (19-23 Oct, 2015) is passed all the time i get the reply to wait for a da or two from Snapdeal as well as Gojavas (their Courier Partner). Order No.: 8981018768, Courier Docket No. : UNISNPP1519130; I have made the payment in advance.

Sushant Pandey
D-528, Rajajipuram, Lucknow 226017, Uttar Pradesh
Email: pandesushant]@gmail.com / 27/10/2015 / 11:10 am


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    • Snapdeal on 29/10/2015 at 4:30 pm

    Dear SUSHANT_ PA
    Sorry for inconvenience. This is informed you that your concerned has been noted and our team is currently working on it. For any further clarification please contact us at writetous@snapdeal.com. Please mention order ID in the subject line of the mail.
    Thank you for your cooperation.

    Online Snapdeal Team

    • SUSHANT PANDEY on 30/10/2015 at 7:27 am

    i don’t know what Snapdeal is doing and not taking the matter seriously. giving lame excuses and false commitment is surely not acceptable.

    • Snapdeal on 30/10/2015 at 5:31 pm

    Dear SUSHANT_ PA

    We have escalated your concern to our team and are working on it.The resolution will be provided at the earliest, request you to cooperate in the mean time.
    Online Snapdeal Team

    • Snapdeal on 06/01/2016 at 2:10 pm


    Hope you are doing good.

    Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at help@snapdeal.com.

    Snapdeal Team

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