Money transferred from Paytm not credited to my account

I transferred Rs.2604.17 from my PayTm wallet to my Kotak Mahindra Bank account, This transaction has an ID number 1589786826. Transaction date 27/2/2016 time 8.26 Am. The transaction was declared a success bt PayTm.

This money never reached my bank account. I have repeatedly to Paytm and they they have demanded my bank statement three times. I send it to them three times. They say thy have paid. My contention is that they made a mistake somewhere or it is a computer glitch at their end.

I contacted Kotak Mahindra bank and they deny having received any sum from PayTm.

Please help me.

Rajiv Sethi
Janakpuri 110058, New Delhi
Email: / 17/03/2016 / 5:55 pm

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