I went to a movie in Cinepolis on 29-03-2015 (3rd floor, trinity mall, manjeera, plot no 52, JNTU Hitchcity road, Hyderabad) with my wife and two children (16 years & 14 years old). when I enter the theatre the security has stopped my children and told that the Movie rating is “A” and children below 18 years are not permitted. I requested that the age of my children is 16 and 14 and they will watch the movie under the parental guidance. That fellow has refused to send us inside. When I asked him to refund the money for movie tickets, he refused to refund the amount.
When I asked that supervisor, when all other theatres in Hyderabad are allowing children, why there is a special restriction for Cinepolis. That fellow has replied that as per Censor Board orders they are following this instruction. when I asked for a copy of orders given by censor board, he did not produced the copy. when i asked that security how are you checking the age of people, he has not replied and without checking age proof he is sending all the people in side.
Many families like me argued with the management and they are creating a big nuisance in front of public. Please do justice as many of the public are loosing the money including me, because of this policy. Kindly help and do the justice.
Flat No 401 Sai Adityas Pride Plot No 222/A Kukatpally, Western Hills, Hyderabad, Telangana
18.104.22.168 / 29/03/2015 / 3:37 pm