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MYNTRA not refunding money

I placed order for Anouk Women Grey Printed Kurta with Churidar Dupatta and Anouk Women Blue Yoke Design Kurta with Churidar Dupatta for L size. On Dec 30 th I requested for an exchange with size M.

On jan 4 th Delivery guy came with size M Grey kurta , along with Grey kurta. he also collected Blue Kurta. He was in spo much hurry that he left without giving return slip. He also did not update exchange status. After 2 days another delivery guy came with Blue kurta, when I told him the original L size blue kurta is aleready picked up by first guy he left without giving M sized kurta. Now Myntra is not providing refund and neither providing the product. The only response I get from customer care is wait 24 hours.
I paid 1254 rs and now neither have the product nor have the money. worst experience ever. never ever purchase anything from myntra, horrible customer care, horrible experience.

Rakshitha SR
Bangalore 560093
Email: rxxxxxxxxxxx3@gmail.com



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