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Myntra sends medical book instead of shoes

Two weeks ago i had orderd a pair of Roadsters shoe from Myntra. The delivery was supposed to reach me by the 6th of October but recived it on the 9th October instead. Instead of finding a pair of shoes all i could find was a book on medicines. I immediately got in touch with Myntra officials and they asked me to give them a margin of 3 days to sort out the problem and help me find a solution. Today morning, 13th October, i opened my mail to find a response from myntra in which they stated that they had packed the correct product, which here is the shoes, and that they are sorry to inform me that they can not proceed my ‘requeat’. I called them again today and they want more time to look into the matter. I think i am being cheated my the conpany. Please help me to find a solution to either get my shoes or to refund my money.

Jerry James
changanacherry, kottayam, kerala, 686104
Email: paikkattujerry]@gmail.com / 13/10/2015 / 11:44 am

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