Naaptol refusing refund for the returned product

I had placed an order for blankets ( Order No 12911971) worth Rs.1900 with The order was delivered on 3rd Feb 2015 but I returned it as it was different from the product shown in the advertisement and was of inferior quality. When I contacted their customer care for refund they refused to do so and suggested me to buy something else from their website. But I don’t want to buy anything from Naaptol and urge them to kindly refund my money. An early response is anticipated. Thank you.

Shivashish Solanki
1E-101, AWHO, Sector Chi-I, Greater Noida 201310, Uttar Pradesh
Email: shivashishsolanki\ / 04/10/2015 / 9:33 pm

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