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Neither product nor refund received from Uttamvastra

I had placed an order with Uttamvastra on Dec23. That are 4 saree’s and paid the amount. Order#85071.( I don’t know whether this order no is fake or not. Because many times I tried to track with the order#.But always shown invalid search) I tried to reached out them 5 times after this order till Feb. Every time am getting the same response its under transit.so finally till the first week of Feb I have not received the product. So BT the first week of Feb I called the Customersupport and requested to refund. And I filled the refund form as per their request. After that I tried to reach out them many times. But every time they are saying 10days 8 days and all. If you give me your email I’d I’ll provide you the emails which I have sent them. Now they are asking me to return their products. since I never received the product. Then how could I return? I wrote an email about the full issue but till today they are no refunding the amount. Every time they are saying wait 10 days wait 8 days.please find a solution as soon as possible. Please read the attached file.

Suma M
Palakkad 678503, Kerala
Email: sxxxxxxxx6@gmail.com / 03/03/2016 / 8:54 pm

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