Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund claim against Tradus.in – Rs.13,550/-:
Mr. Cyril of Kerala (Email: 2maurice(at)gmail.com) had won the an auction for LG LCD Jazz Atom (22 inches) Model : 22LU11UR on tradus.in on 22 April 2010 and made the payment of Rs. 13551.00 on the same day itself. The seller did not send the product or respond to Mr. Cyril’s repeated reminders. Annoyed by the attitude Mr. Cyril had requested for refund of the same through tradus.in on 29th April 2010 and later on 1st May and 2nd may 2010 also. …
Mr. Cyril, Kerala
SBI Reward Points – Rs. 14,265/- – Mr. Vipul Goel, of Nawabganj, Kanpur 208002, Uttar Pradesh had 57060 SBI reward points(worth ?14265) linked to SBI account. He tried redeeming those points on mobikwik through maxgetmore. The points were deducted but money was not added to mobikwik. By contacting mobikwik, the customer came to know that transaction was not successful and that he should get his points back soon. But even waiting for two months points were not refunded. Mr. Goel posted his com…
Nawabganj, Kanpur, UP
Refund from Paytm – Rs.400/-: Mr. Rahul Aggarwal of Punjab (Email: rahulaggarwal248[@]gmail.com) wanted to add 400rs paytm cash to his paytm wallet. The money got debited from his bank account but he did not receive the same in the Paytm account. He was told that the money will be refunded but refund was not done. He posted his complaint with ICF on 08-09-2014 and the matter was taken up with Paytm. Mr. Aggarwal finally got his money back by 11-09-2014.
Rahul Aggarwal, Punjab
Refund complaint against MakeMyTrip – Rs.62,589/-:
Mr. Xavier Selvaraj of Chennai, Tamilnadu (sales.suryaasys(at)gmail.com) had booked through MakeMyTrip on 7th for his cousin to Mexico after confirming that no transit visa is required. However, Air France did not allow him to board the flight from Mumbai. MakeMyTrip had told him to make his own arragements from Mumbai and they said they bear the expenses and fare difference. However, MMT failed to reimburse Mr. Selvaraj and his reminders an…
Makemytrip - 02.08.2010
Refund from Bagittoday – Rs8,150/-
Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu
(Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac…
Refund from Yepme – Rs.1,280/-:
Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013.
Yepme - 03.05.2013Shillong, Meghalaya
Non-delivery of Ostore24 – Rs.1000/-:
Ms. S Shamna of Trivandrum, Kerala (Email: shamna.s[at]nestgroup.net) had Ordered L’Oreal Force Vector Shampoo (1500ml) from Ostore24 online shopping site for Rs.1000 through Internet Banking(SBI), Order ID is 1336. But she did not receive the product even after 15 days. She had sent many mails their support team but got no response. She posted her complaint with ICF on 14-08-2013 and finally got her product by 02-09-2013.
Trivandrum, Kerala - 02-09-2013
Return of product by Zara.com – Rs.3,180/-: Ms. C Lalhmingsangi of Chanmari, Aizawl 796007, Mizoram ordered satin Court Shoe of Size-36 with from Zara.com/in by making a payment of Rs.3,180/-. The customer had returned the product as the size was small but the return was rejected by Zara. However, the customer did not get back the product even though the company had assured return of the product within 7 days. Customer posted her complaint with ICF on 17-01-2018 and the matter was taken up with…
Chanmari, Aizawl 796007, Mizoram
Refund from Makemytrip.com – Rs.10,000/-: Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana booked 2 student tickets on make my trip. Though the 3rd baggage was free for students on British Airways, he was charged Rs.10,000/- @ 5000 Rs per ticket. He raised a complaint with Makemytrip but it was not resolved even after 45 days. The customer posted his complaint with ICF on 12-12-2015 and the matter was taken up with Makemytrip. The customer finally got refund of Rs.10,000/- by 16-12…
Mr. Sesha Sai Kuchibhotla, Hyderabad 500008, Telangana