Refund from Samsung for Samsung Grand 2 – Rs.21,000/-: Mr. Akash Doshi of Mumbai, Maharashtra (akashdoshi009[@]yahoo.in) had persistent complaints with his new Samsung Grand 2. He had made frequent visits and complaints to the service center but still the issue did not get resolved. He posted his complaint with ICF on 06-11-2014 and matter was taken up with Samsung. With our guidance and support Mr. Doshi finally got refund for the device by 05-12-2014.
Akash Doshi, Mumbai, Maharashtra
D’Damas Diamond fall complaint – Rs.14,000/- :
Deepti Gangwar, Jeewan Park, Uttam Nagar, New Delhi-110059 Email: dipsicgeb(at)gmail.com purchased a ring from D’Damas store at shoppers stop in Rajouri Garden, New Delhi on 15/04/12 for her engagement. The diamond fell from the ring and the ring was submitted on 04/10/2012 to the above store. As per the company policy if the diamond falls within six months it will be replaced by the company But the company denied it saying there is no manufa…
Refund from Flexi Tours – Rs.2,854/- :
Vibhash Ranjan of munger, bihar (Email: bibhu009[at]gmail.com) booked a double bed a.c. room in hotel UG REGAL,BANGLORE through FLEXI TOUR PVT. LTD. When he reached the hotel on the booking day the person on reception first told that they haven’t got any information regarding booking. After a little dispute he finally provided a single bed non a.c. room. He tried to call tour operator(flexi tour) but no body answered the call, causing great inconvenienc…
Munger, Bihar - 14-07-2013
Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Complaint against Yatra.com for refund – Rs.2,428/-:
Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app…
Indrani Rao, Mumbai
Refund from Ebay for sending defective book – Rs.1690/-:
Manoj Kumar Gupta of Ramamurthy Nagar, Bangalore, Karnatka (Email: xmgupta(at)gmail.com) purchased a book woth of 1690/- rupees on 18th throgh ebay & received the same on 2nd Nov 2012 in which 20-30 pages are blur and not readable. So he raised a complaint with ebay who said they would return the money. Then they called the customer on 9th Nov saying that the seller says the book was of good quality and no calim can be entertained. Sinc…
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Complaint regarding UPS purchased through Ebay – Rs.1,186.55
Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther…
Ebay.in - 09.04.2013
Refund from Yatra.com: Rs.8,500/-:
Himani Mehrotra, Pune, Maharashtra Email: himani.mehrotra(at)tcs.com booked two bookings of kingfisher airline on date Wed, 24 Oct,2012, 11:35 with reference number 06081218736 (Pune to delhi) and Mon, 29 Oct,2012 , 09:00 with reference number 06081218215 (Delhi to Pune). The flight was subsequently cancelled by the airlines but the refund was not forthcoming. They said whenever kingfisher will refund them they’ll refund the passenger. Mr. Mehrotra posted …
Yatra.com - 07.02.2013