No refund from Jabong for undelivered order

My refund for order is not given yet as the product pick up is already doen and the poor aplication doesnt show still the pick up is received. It just says pickup initiated. My other order 160716402148213 is sent back to the warehouse without notifying me and the refund is not yet given. Total cost of both refund is 1211. I prepaid by trusting jabong site but its worst customer service i have ever seen. Customer care center never picks up the call inspite of trying daily and waiting on hold for several minutes. No response for emails sent to care[@] I need my refund back. Kindly help.

Atiksha waigankar
BTM layout, 1st stage, Banaglore 560029, Karnataka
Email: / 01/08/2016 / 12:26 am

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