No refund from jackofallthreads even after 2 months

I ordered a hoodie from JackOfAllThreads about 4-5 months back. It got delivered I believe after 2-3 months. I paid Rs 1000 by cash on delivery. I didn’t like the product. The quality was very poor. I mailed them asking them for the return. They asked my bank details. They did not arranged a reverse pickup nor did they provided me the address to ship the return package. Since then I have mailed them 9-10 times. Every time I get a reply that we are a small team and we will resolve your issue in a few days. The last reply I got from them was on 12 May, 2015. I still have the product but I have not used it even once. I do a lot of online shopping but this had happened to me for the first time.

Varun Thakur
Infosys Limited, Pune 411057, Maharashtra
Email: / 06/06/2015 / 6:01 pm

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