No refund from shopclues for cancelled order

I saw ad for brother sewing machine on shops clues website. It said machine stock so I paid by net-banking on 22 June 2015. Then I got reply from the shop clues saying machine not stock. It gave me an option to cancel the order which I did but I have still not received even after two reminders. I see no reason why they should be hanging on to my money when I have canceled the order. It is unethical to collect money by showing the an item in stock when it is not and then not refund money immediately when the order is cancelled. The shop clues web site continued to show in my account under’ action’ tab message of ‘reorder’ when I had cancelled the order.

Avinash Kumar
601, Krisna bldg, 18th Road, Khar west, Mumbai 400052, Maharashtra
Email: / 29/06/2015 / 6:58 pm


    • ojaswe on 17/11/2016 at 12:08 pm

    I have ordered a phone on Shopclues but I didn’t receive my order and it says that my order is not confirmed I want to cancel my order but they say that first your order is to be confirmed my order number is 103 974931 I want to file a complaint against Shopclues please tell them to return my money

  1. Shopclues has not return my money back for non availability of the product 2 months ago i got message from shopclues that order has been cancelled. Since than i have not get my money return back which i paid by debit card.

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