No refund from shopclues for returned product

I ordered a mobile phone ( LG G3 Stylus D690 ) worth Rs15899 from “http//” but due to some reasons I had to return the order. I returned the order on 18th of March and today it’s 30 April but I have not got the amount back from the vendors. I have done multiple calls to the vendor site but every time they have tried to consolidate by giving some reason.  Kindly, help me in getting the amount back. Order Number: 42053483

Aakash Srivastava
R.B.L. Road, Old Hyderabad, Lucknow, 226007, Uttar Pradesh
Email: / 30/04/2015 / 5:22 pm

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