No refund from Shoppers stop

I purchase one product from shoppers stop on 01/01/2016 through online. They send some wrong product after i return the product on the same day and they pick up that product on 13/01/2016 and it was quite worst service. and i didn’t get any respond from there side, and i didn’t get my refund amount also. So many times i call the customer care number also but they are providing some wrong resolutions. so i request you to please help me with these. Following are the details of that product. Order no:00715501

Jafar Valli
Bangalore 560068, Karnataka
Email: / 27/01/2016 / 1:36 pm

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