No refund from Snapdeal for damaged product

I had brought a combo set of Rs.350 on online shopping through but when i got the product its was damaged piece
so i requested to return and give my money back ! i was ordered the product on 18 april 2015. i called their customer care number,,they said we will return your money back in two days …but its now 7th of may still my money is not covered. tell me what to do.??

Pradeep sharma
# 4031 maloya colony, Chandigarh 160025
Contact No. 9803865943 / May 7, 2015 / 12:07 pm

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