No refund from Tikona for terminated account

1> I had taken broad band connection from tikona on 16-17th april 2015. and because of lot of connectivity issue and no resolution to made a termination request on 6th may 2015.

2> as per the commitment from their end….if i terminate the connection within 1 month, i get the entire money refunded after deducting the installation charges of rs. 500.

3> their representative has also fooled me and taken rs.1000 over and above the official charges stating its the charges of the engineers.

4> till date there is no udpate on the refund of the money despite sending emails and phone call. every time i get the same stupid reply that i will get a confirmed email within 48-72 hours. and despite making hell lot of efforts i dont get any reply form their end

Attached is the receipt which confirms that person from tikona had come to my place and taken back all the wires which they had provided.

Dipen Rathod
Veera desai road, andheri west, Mumbai 400058, Maharashtra
Email: djdipen[ / 15/07/2015 / 12:36 pm

2 comments for “No refund from Tikona for terminated account

  1. Tikona Care
    17/07/2015 at 6:00 pm

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would required your contact or Tikona User ID details. We have assigned a reference number # TIKJL2376 to your case. Requesting you to mention the reference number in the subject line while sharing you details with us on

    Tikona Care

  2. Tikona Care
    20/07/2015 at 6:27 pm

    Dear Subscriber,

    This is a gentle reminder to follow-up on your concern listed on July 15, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on mentioning your assigned reference number TIKJL2376 in the subject line.

    Tikona Care

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