Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-:
Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.
Makemytrip - 09.11.2009
Complaint against Sterling Holidays Resorts – Rs.30,500/- :
Mr. SANDEEP MURUDKAR, MUMBAI 400094, MAHARASHTRA was offered freebies and two week holidays against a sum of Rs.19,294/-. The sum was deducted from his credit card account 25-11-2012. A further sum of Rs.11,255/- was deducted without the consent of Mr. Murudkar. However, later he came to know that there are no freebies and no holiday coupons were sent to him.Mr. Murudkar started demanding refund of the amount deducted from his card …
Sterling Holidays - 28.04.2013Mumbai
Refund claim against builder/developers – Rs.62,000:
Mr. Abhi Tripathi of 3/5 Oxgangs Drive, UK (ukabhi(at)gmail.com) had paid an advance of Rs.61,000/- to a Mumbai based builders for their project near Pali (Mountain Heights) in January 2008. Since there was no developments in the project for quite a long time Mr. Tripathi sought refund. He was given 2 refund cheques on 07-11-2009 which are dated 25-05-2010 and 25-06-2010. Mr. Tripathi posted his complaint in our site on 02-01-2010 and the s…
Mr. Abhi Tripathi, Oxgangs Drive, UK - 10.05.2010
Refund from Ebay – Rs.1,766/- : Mr. Kumar of Ahmedabad, Gujarat (Email: kumar6810[at]gmail.com purchased one Multi Sewing Machine on 13.01.2013. But the item was not delivered. He registered a complaint with Ebay but even after 45 days it was not resolved. He posted his complaint with ICF on 05-05-2013. After pursuing the matter with Ebay, Mr. Kumar got his refund on or about 18-05-2013.
Ahmedabad, Gujarat - 20.05.2013
Refund of booking amount from Hyundai showroom – Rs.50,000/:
Mr. Vishal Guptal of Powai, Mumbai (vishal.vgupt(at)gmail.com) had paid an advance of Rs.50,000/- to A1 Hyundai dealer at Andheri (E), Mumbai against Hyundai i10 Asta 1.2 WS GLS AT on 04-07-2010. However, even after waiting for 32 days for the delivery, A1 Hyundai failed to get an allotment of the vehicle from Hyundai and kept were making false promises. Mr. Gupta cancelled his booking on 06-08-2010 and asked the refund of booking …
Hyundai Showroom - 22.08.2010
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Waiver of Charges by ICICI Bank – Rs.1,100/-: Mr. Pankaj Sharma of Sikar 332001, Rajasthan was having a no minimum balance account with Rajasthan Bank which was later merged with ICICI Bank. However, after merger, ICICI Bank started charging for non-maintenance of minimum balance without notification to the customer. His repeated email to ICICI to waive the charges did not produce any result. He posted his complaint with ICF on 27-07-2016 and the matter was taken up with the bank. Finally, the …
Pankaj Sharma, Sikar 332001, Rajasthan
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f…
Ms. Rema Chongtham, Hyderabad, Andhra Pradesh
IFB washing machine repairs – Rs.27,350/-: Mr. T Kumarasamy of Chennai purchased a IFB Senorita Aqua washing machine from vasanth & co velacherry. On 16.11.2015 he registered a complaint with IFB service center since the washing machine was not working. A technician from from IFB came on 20.11.2015 and told the panel found faulty and it will be replaced by 23.11.2015 by IFB company since it is under warranty period. However, IFB closed the complaint without resolving the same and never attende…
Mr. T. Kumarasamy, Chennai