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No service from Voltas under Croma’s extended warranty

I have purchased a 1.5 Ton Platina Spilt A.C. of Voltas from Croma (A Tata Enterprise) on 09/02/2013, Invoice No. SLF02A029010060300, with extended warranty No.172866, upto 01/02/2016. In the month of March I spent lot of time and posted my complaint on so many social network websites and contacting the higher authorities of TATA and it took almost a month to get the A.C. repaired. Again I held up with Tata’s smart staff calling so many times to the call center, having heard so many excuses and still there is no technician to repair the A.C. Now I humbly request Croma to cancel my contract and pay back my entire amount your company collected to provide the service, your company completely failed to provide the service to me.

Fazal Mohammed
Apt. No. 301, “Mirza Heights”, A.C. Guards, Hyderabad-500004, Telangana
Email: fazal.aramco@gmail.com
Contact No. 9704214990 / 08/10/2014 / 12:03 pm

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