Delayed delivery by Niteo Furnitures – Rs.5,700/-: Mr. Chandraprakash of Thane, Maharashtra (Email: cp_ecs[@]yahoo.com) booked a Regular 5-shelf shoe rack from Niteo Furnitures at BKC Furniture Expo vide bill no. 3316 dated 24/08/2014. He had paid an advance of Rs. 1000/- also. In the bill the delivery date mentioned was 2 weeks. Also the sales person committed that the delivery will be made in 2 weeks time. However, even after passing of 2 weeks delivery was not made and he was given false as…
R.R.Chandraprakash, Thane, Maharashtra
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Samsung - 10.07.2009
Refund from Paytm – Rs.400/-: Mr. Rahul Aggarwal of Punjab (Email: rahulaggarwal248[@]gmail.com) wanted to add 400rs paytm cash to his paytm wallet. The money got debited from his bank account but he did not receive the same in the Paytm account. He was told that the money will be refunded but refund was not done. He posted his complaint with ICF on 08-09-2014 and the matter was taken up with Paytm. Mr. Aggarwal finally got his money back by 11-09-2014.
Rahul Aggarwal, Punjab
Complaint against Syberplace for refund – Rs.11,476/- : Ramya Gopinath of Chennai 600006, Tamil Nadu ordered 2 mobiles. She later cancelled one order and was waiting for the other order. However, she neither received refund for the cancelled order nor the product for the other order. There was no message from company regarding product delivery or refund. She posted her complaint with ICF on 22-03-2016 and the matter was taken up with the parties concerned. After much follow-up and guidance, th…
Ramya Gopinath, Chennai 600006
Complaint regarding UPS purchased through Ebay – Rs.1,186.55
Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther…
Ebay.in - 09.04.2013
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Refund from Shopmonk – Rs.10,999/- + 1500: – Mr. Rajeev Jha of Raipur 492007, Chattisgarh bought Sony Experia Z1, 16 GB purple colour from ShopMonk site on 09.11.16. On 07.02.17 the sim slot in the mobile developed a problem, shopmonk arranged pickup and sent back to me after they confirmed to repair it properly on 15.04.2017. Rs. 1500.00 was paid as repair charges upon receipt of the product. However the issue still remained and was intimated to ShopMonk on 16.04.2017. ShopMonk again arranged p…
Raipur 492007, Chattisgarh
Refund from Hike wallet – Rs.8000/- : Kishor Kunal of Gomti Nagar, 226010, Lucknow, Uttar Pradesh had loaded Rs.8000 in his Hike wallet. However, later when he tried to withdraw money to his bank account, he was unable to do so. The option of withdraw money was not working whenever attempted and there was no response to his emails. Mr. Kishor posted his complaint with ICF on 11-01-2018 and the matter was taken up with Hike. Mr. Kishor got his money back on 25-01-2018.
Kishor Kunal, Gomti Nagar, 226010, Lucknow, Uttar Pradesh
Return of phone from justlikenew.com: Mr. Vivek Verma of Ambalipura, Bangalore 560103, Karnataka ordered for water damage repair of Asus zenfone max phone with justlikenew.com. They picked up the phone but later sent a mail that due to unavailability of parts the phone could not be repaired. However, while returning the phone they returned a different non-working phone. Even after repeated emails by Mr. Verma, they did not resolve the issue. Mr. Verma posted his complaint with ICF on 30-01-2…
Vivek Verma, Bangalore 560103, Karnataka
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab