No support for defective Buffalo Hard Drive during warranty

I had purchased Buffalo 1TB Hard drive with 3 yrs warranty. Now when the hard drive is defective and not working at all, I am trying to contact the company via email and phone. But they are not responding on any of them.

Following are my product details:
* Product Name HD-PCTU3 BUFFALO
* Serial Number 75297924925395

Even after repeated calls and emails on daily basis they are not answering. I request you to take action on it as soon as possible.

ADITYA RAJ
DEEPNARAYAN PATH, SURYA CLINIC, NAYABAZAR, SAHARSA-852201, BIHAR
Email: adityaraj5252]@gmail.com
117.244.232.140 / 18/09/2015 / 11:58 pm

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