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Non-deliver of product by shopclues

I have ordered a home gym product on 27/08/2015 with an expected delivery between 03 to 05 september 2015. I have not received the product till date and status showed in shopclues site as delivered on 23/09/2015. I have mailed them regularly and asked about my shipment but they could not trace it. I have asked them for refund but they did not response for the same.

ORDER NO. 66452145
PRODUCT NAME : Body maxx gym + flat bench
PRODUCT CODE : 75417772
PAYMENT METHOD : Net banking
AMOUNT : Rs.2945/-

Kindly take suitable action against them.

Shreyansh Jain
Dewan and shah housing enclave, ambadi road, vasai west, Mumbai 401202, Maharashtra
Email: shreyanshcs1990]@gmail.com / 26/09/2015 / 8:44 am

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