IFB Washing Machine – Rs.26,000/- : Mr. Rishab Jain of Noida, UP purchased a fully automatic machine IFB washing machine from Arvee Sales, Delhi in December 2016 (Invoice No.K3164). Following problems with the machine, he had called customer care and registered the complaint but there was no revert from customer care. However, the technician closed the complaint without attending. Mr. Jain posted his complaint with ICF on 23-07-2017 and the matter was taken up with the company. After follow-ups…
Rishab Jain, Noida, UP
Refund from Snapdeal – Rs.5,899/- – Moon Moon Das of Tezpur, Assam placed an order with snapdeal bearing no.?? 18999303395 on 10th may’17 of Casio watch for an amount of Rs.5799/-. The courier company refused to make door delivery and the customer therefore cancelled the order as it was not feasible to collect it from a long distance. Snapdeal assured refund in 4-7 business days, but till customer did not receive refund even after 4 weeks. She posted her complaint with ICF on 09-06-2017 and the …
Tezpur, Assam
Refund from Limeroad – Rs.644/- : Ms. Tanusree Bhowmick of Durgapur, West Bengal had ordered a pair of jeans from Limeroad.com, order number: 0006661754, amount Rs.644 paid though net banking. The product was returned by the customer twice due to unmatched order and finally refund was sought on 18th Nov.2016. Even after Limeroad’s email confirmation of refund, the customer did not get refund even after two weeks. She posted her complaint with ICF on 02-12-2016 and the matter was taken up with Li…
Tanusree Bhowmick, Durgapur, West Bengal
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit…
Sangita Poddar, Mumbai
Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.
Manesar, Gurgaon, Haryana - 23.08.2013
Return of phone from justlikenew.com: Mr. Vivek Verma of Ambalipura, Bangalore 560103, Karnataka ordered for water damage repair of Asus zenfone max phone with justlikenew.com. They picked up the phone but later sent a mail that due to unavailability of parts the phone could not be repaired. However, while returning the phone they returned a different non-working phone. Even after repeated emails by Mr. Verma, they did not resolve the issue. Mr. Verma posted his complaint with ICF on 30-01-2…
Vivek Verma, Bangalore 560103, Karnataka
Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 :
Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th…
Ravin Ranjan Sinha, Gurgaon
SB account debited twice for a single ATM withdrawal – complaint against SBI, Bhopal – Rs.600/-:
On 8-7-09 Mr. Alam of Bhopal had drawn a sum of Rs.600 and Rs.100 from Koh-e-Fiza Bhopal SBI ATM. He complained that his account was debited twice for Rs.600/-. He had lodged a complaint with the bank accountant on 10-07-2009 but there was no response from the bank. Mr. Alam posted his complaint in the ICF site on 31-07-2009 and ICF had duly taken up the matter with the higher authorities of the b…
Alam, Bhopal
Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.
Mumbai 400022, Maharashtra
Complaint against Reliance General Insurance / Medi Assist India TPA – Rs.32,643/-:
Prashant Moda of Delhi (Email: modapkbl(at)rediffmail.com), had submitted his mediclaim bill with Medi Assist India, TPA of Reliance General Insurance in June 2009. The claim was not settled till January 2010 when he posted the complaint with ICF and ICF took up the complaint with Reliance/Mediassist. His claim was finally settled on 13-05-2010 for Rs.32.643.
Reliance General Insurance - 13.05.2010
