Non-delivery of book by amazon

I have order a book named ‘How to stop worry and start living’ on M/s Amazon through order no. 403-2731727-5872330 on 6th of June 2015. The expected delivery date was 04.07.2015, but till date I have not received this consignment. When I tracked my consignment with docket no (Z57259586) at DTDC courier’s website I found the status that it has been delivered somewhere at Banglore. I wrote to M/s Amazon and M/s Kalyani Prakashan regarding the matter between 15 to 17 July. On 18.07.15 I got reply from M/s Amazon that there are looking into matter. Today when I am lodging this complaint it is 2nd of August and till now neither I have received my consignment nor any further detail from M/s Amazon. All the required details and back ups I have attached with the complaint. Kindly look into the matter and help me to get my right as a consumer.

Om Prakash Prasad
NMDC Town Ship, Bacheli, Dantewada 494553, Chattisgarh
Email: / 02/08/2015 / 9:58 pm

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