Non-delivery of consignment by First Flight couriers

I booked a consignment through First Flight courier( AS Rao Nagar, Secunderabad ) branch on 10 Sep 18 I was assured that the same would be delivered within 72 hrs as per company policy. The consignment contained my expired driving licence which had to be submitted at the RTO office. Despite following up with the First Flight office at Secunderabad and Nagpur, I am yet to receive the courier. Due to non receipt of courier, I am unable to submit the same at RTO and hence do not have a driving licence . The Secunderabad office is now not responding to my calls. Request strict action and I wish to seek compensation for the agonies I am subjected to. consignment number A991B4307031.

Sandeep Sabnis
Yapral, Secunderabad 500087, Telangana

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