Non-delivery of order by amazon even after two weeks

I have order a product from on 17th oct and paid online .and same is dispatched on 19 oct by amazon by amazon courier services and its reached my area kolkata on 22 oct but today is 1 nov i m still not getting my product same .i have contacted amazon customer care 4 time they told me that it will deliverd by today (the call day) or next day of call. even they mail me with the same details with proof but still nothing so please help me on the same. i have given so many time with this thing so now i need help.

Sandip Singh
benimadhav mukherjee lane, howrah 711101, West Bengal
Email: sandipsngh1988] / 01/11/2015 / 6:33 pm

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