Non-delivery of order by Provogue

There was a offer going on under which if you apply for new debit card of Kotak Mahindra you get a Provogue Bag or Watch for Rs. 299 only. So I ordered 1 bag for which they have provided me with the invoice and my order tracking number. But now I am not able to track my order with the shipment provider. When i contacted with Provogue regarding this they neither responded my mails nor my calls. My order details are as followings:
So I kindly request you to see through the issue and help me regarding this.

Akshay Sharma
House Number 340, Sector 48, Faridabad 121001, Haryana
Email: / 01/06/2015 / 10:43 am

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