Non-delivery of parcel by DTDC even after weeks

I had given a box containing Rakhi to a branch of DTDC Courier & Cargo Ltd situated at Sadh Nagar, Palam on 20th Aug 2015 to send it to Shri Batoran Sah, Gudri Road, Dalsingsarai, Samastipur (Bihar). The Rakhi was sent from my wife for my brother-in-laws. When the consignment was not reached to the destination till 28th Aug 2015, I contact the Patna office, then they said that ?????? 23 ????? 2015 ?? ???? ????? ??? ????? ??? ?? ?? ??? ???? ???? ?? ??????? ?????????? ?? ????? ??? ?? ???? ???. Even after knowing that the service is not available at Dalsingsarai, they accepted the consignment and after reaching Patna, they did not contact either me or the addressee. If they contacted any of us, we will make the consignment collected. I requested them to send the consignment to the nearest branch situated at Samastipur from where they may collect before the Raksha Bandhan (29.08.2015). They refused to do so and said that the consignment would be delivered on or after 31.08.2015. Sir, it doesn’t mean to deliver Rakhi after Raksha Bandhan.

The consignment is still with them. They have neither sent to the addressee nor returned it back to me and they have not felt necessary to contact me or the addressee.

Sujeet Kumar
Sadh Nagar, Palam, New Delhi-45
Email: sujeetkumarputsar] / 19/09/2015 / 12:19 pm

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