Myself working with Indian Air Force. In the last month I have been transferred from New Delhi to Kalaikunda(Dist. West Medinipur, West Bengal Pin-721303). On 23 Sep 2015 I booked my luggage with Sunshine Cargo Packers And Movers(Plot No. F-55A, New Palam Vihar Phase-1, Gurgaon-122001. One branch is at Shop no.3, Khande Niwas, Hanuman Road, Powai Mumbai-76. Mob.7206123277.
Till date I have not Received my luggage. I have bill of my luggage and receipt of amount paid to Sunshine Cargo Packers And movers. At the Time of Booking, Mr. Sxxxxl Kxxxxr Nxxxxxl (owner of the company) told me that my luggage will be delivered within 5 days from 23 sep. but till date I have not received it. I tried to contact him atleast 200 times but he didn’t receive my call for a single time. I have paid him Rs.16000/- and 4000/- I have to pay after delivery of my luggage. When he gave me quotation he gave me it of only Rs.15000/- and when my luggage was loaded in three wheeler (Chota Hathi) (DL 1 LN 6930) to send my luggage to his godown, He increased the charges. He added a new charge that is L.R. charge which was not mentioned in quotation and made the bill of Rs.20000/- I agreed to pay because two days after i have to leave delhi with my family. Till date i am with my family including my wife and 3 year old son without any luggage. I have suffered alot. That’s why today raising this complaint to you and seeking your help. Please Co-operate with me.
Shivtej, Sambhaji Nagar, Osmanabad 413501, Maharashtra
188.8.131.52 / 18/10/2015 / 12:52 pm