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Non-delivery of product by emibazaar

I ordered protoner weight lifting pakage on 14/11/15 through emibazaar.com. I didn’t received the product till now.
My Order No. is 756944 . I ordered it through HDFC credit card. The amount was deducted from my account but i didn’t received the product. On 14/12/15 I mailed them, i got a response which is attached below.

On 29/12/15 I also re-mailed them for refund of money but they didn’t responded to it. Please help me so that I can come out with a positive response.

Prerit Varshney
Aligarh 202001, Uttar Pradesh
Email: pxxxxxxxxxxxxxy24@gmail.com / 29/12/2015 / 3:05 pm

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