Not getting refund from Snapdeal

I bought a mobile from snapdeal lumia 535 at 30 aug 2015 and i received this product 3 sep 2015 and i have to pay 6546 r.s to buy this product. The product which i got it was defective so i raise replacement request for this product and i got this replacement at 17 sep 2015. But again faced multiple issue with this phone and i that was also old stock product so i asked for replacement but snapdeal told me for refund. Refund request was initiated 8 oct 2015 at my pnb account which i gave to snapdeal to get courier perhaps 1 oct 2015. But again i got a mail that my neft refund is pending and asked me to share account details so i send my pnb bank account details again at 10 oct 2015. I got a main at 12 oct 2015 that my refund complain is resolved and refund is initiated in my pnb bank account but i did not get my refund balance 6546 my bank account till today( 1/10/2015). I have shared my bank statement details but they ignoring this. I have called them more then 200 times for this issue but did not get any resulation. I think all days about my money due to this my health and study affected very badly. I am a poor student please help me to get my refund balance soon.

Krishna Murari
Raj Hostel, Near rrimt college, bkt, lucknow, UP, Lucknow 226201
Email: Rahul27280] / 01/11/2015 / 6:14 pm

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