I have purchased online a dress material from uttam vastra the order number is 17386 of rs 650, on 15 oct 2015 I recieved the product But when I recieved the same the quality was verynbad it was different mfrom the photo shown I the website. I called uttam vastra they said to return the courier back and they will then refund my money.

I returned the product on 18 oct 2015 with a charge of rs 60 and mailed all the details like courier details, my bank account details to uttam vastra, but they are not giving me the answer. I have confirmed that they have recieved the production back still they are not returning my money back and also not receiving my phone. Please help me to gtnmy money back and also teach them so that they dont cheat people.

Deepmala Agrawal
purushottam park society, near vallabh park, d cabin, sabarmati, ahmedabad 382424, Gujarat
Email: deepmala227]@gmail.com / 03/11/2015 / 3:19 pm

This article has 5 comments

  1. I ordered a pink and black embroidered salwar suit. Wen it came after ten days, it had an awful shade of pink unlike the picture. It also had a cheap stone work. I also called them up but they are not picking up the phone and answering any emails. Order no. 41431
    Plz get my 1699 rupees refunded. ūüôĀ

  2. Hi,

    Yesterday I received my order which I have placed before 15 days. On their website it was shown full readymade dress but after receiving it is full unstitched and fabric quality is also cheap. For which they have charged 700/- which can easily get in market at 400/- Now trying to call them but line is continuous busy and one number is switch off.

    They make the customers fool. Please someone take an action against the UTTAM VASTRA.

  3. I have order from uttam vastra .My order number is 89317. I place return order on around 28 dec 2014. Order was return back on 13 feb 2015 but still i have not receive my refund. Ever time i call i receive excuse from customer service .
    please take action in this matter

  4. They are sending cheap quality materials…. Then they are not Refunding money…. Just passing Time by saying WE WILL REFUND U R MONEY IN NEXT 15 TO 20 DAYS…..

  5. Order #427117 (placed on July 27, 2016 9:42:07 AM IST)
    very cheap and poor quality product I received. product shown in picture and I got saree its entirely different. cheating customers sending poor cheap quality material. I wanted to return n need my money back.

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