Not getting voucher after payment in

I have bought holiday packages from on 7th November, 2014. At that time they told me that i will recieve my booking voucher in 3 to 4 days its 14 days now but still i have not recieved any booking voucher for my holiday. at the time of payment their consultant is doing follow up twice a day and after getting payment he is not answering my phone and not replying on mail even. I will never recommend to anybody now.

Helly Shah
‘Khodiyar’ 3 Bunglow, New Sharda Mandir Road, Sukhipura, Paldi, Ahmedabad, Gujarat
Email: / 21/11/2014 / 11:59 am


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    • Customer care on 01/12/2014 at 11:24 am

    Dear Helly

    We are sorry for the inconvenience .Kindly write to us .and please clarify what you expect at the time .

    • Helly Shah on 01/12/2014 at 1:59 pm

    As i have mailed you all the details and conversation with your consultant I have done payment on 7th November,2014 to book hotel for 28th & 29th November,2014 in Aapki but i have not received any mail for my booking confirmation till now. So now i want my money back. due to your employee i have to face many problems.
    Please solve and refund my money immidiately.

    • Ekta on 05/01/2016 at 6:17 pm

    same here I have made payments on 30th december 2015 and today is 5th january . even I was told I will get the booking confirmation within a day but no reply when we are calling not picking up and even not replying to messages and emails. I was whether it’s a fraud company hence I called from my husband’s phone, they picked up and said we are waiting for the confirmation so many days , they said will send you but not yet received, doesn’t understand what to do.

  1. Dear Ekta
    We have already solved your issue and we are tracking Helly issue .
    we will solve also very shortly .

    • S.Karthik on 11/06/2016 at 1:23 pm

    Same case with me. I had booked for my Himachal Package for Travel Date on 05.05.2016. They have not done the Tour booking for me and they have not given the Refund also. When I called them, no proper response and no replies on mail. Also they are giving fake transaction id saying that it is the refund transaction id. When I checked up the transaction id is a fake one. They never pickup the calls and they keep on changing their numbers by cheating customers one by one. I think we need to lodge police complaint about these people Aapki Yatra.

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