I had ordered a Samsung S4 mobile from Snapdeal vide order #7829883078 dt.12 August 2015. At that time and offer was prevailing of 15% cashback for orders exceeding 15000/- and cashback was to be credited upto 31st october 2015.
I had made a purchase of 24000/- (6 items in a order) and was eligible for the refund.
After waiting, on 06th November i lodged a complaint for my cashback and for that a ticket number was issued #12058313 to me. Also, i received a mail and on demand i had given my NEFT bank details to them. (snapshop attached)
They confirmed me with a return mail on 26th November that they had received my details and my refund is processed (snapshop attached)
After 3-4 days, on and on i am contacting them and they are annwering me to wait some more time.
I had talked to VxxxxY KxxxxxxE and MxxxxxxxxD KxxxxR. They both have assured me to credit my amount in 3-4 days. but, after one month time i had not received my refund.
plz look into the matter and help me with to get my refund
Mohammed Sohel Panjekash
SURAT 395002, Gujarat
188.8.131.52 / 19/12/2015 / 5:09 pm