Olx seller not refunding money as promised

I’ve order a mobile phone online through olx.in advertisement where a seller was selling iphones. I order one on 23/6/16 and according to his terms i paid Rs.500 in advance to process order to which he sent me a order receipt and he assured me he will refund Rs.500 so called order charge if the delivery of item is delayed more than 5days and the item arrived on 6th day via DTDC courier service whcich i asked for a COD delivery. Now he is ignoring my request of refund for ordering charge as he did a late delivery i.e. on 29/06/16.

Sayyam Jain
Bhadran, Anand 388530, Gujarat
Email: jxxxxxxxxxxxx3@gmail.com / 29/06/2016 / 8:56 pm

1 comment for “Olx seller not refunding money as promised

  1. Sayyam Jain
    16/07/2016 at 4:25 pm

    Dear Sayyam,

    We are sorry to hear about the distress this matter may have caused you.

    However, I wish to inform you that we do not participate in the transaction and negotiation between the buyer and the seller. This is the responsibility of the parties involved.

    Hence, we suggest you to connect with the seller regarding this.In the meanwhile, if you have any other concerns, feel free to reach out to us at support@olx.in anytime.

    OLX India

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