Online order not received from

This is in the reference of a website where from I ordered a combo(cake buke & teddy) for Rs 1349 + 300 mid-night delivery charges. I paid through SBI online banking and got invoice immediately. It has to deliver in midnight 13th dec 2015 on given address but it did not reached and no information given by them about it. Next day I called to ask for delivery they said the delivery boy met with an accident will send you by the evening around 3-4 Pm and will return you mid-night charges. again it didn’t reached , no return & no information i received by them. I called again and again and he keep tries us to hold in hope. the whole 14th december is paased . Next day again I called many time on his given number 91 8017027503 & i asked him kindly return my money he refused it and said will deliver it today. I said I ordered it on birthday not today and you did not make it now refund my money and he refused. he again tries to hold me on hope, his delivery of order never mean to be reached. I wrote a grievance complain on his complaint box did not received any reply yet. I write I ask and even my repeated requests for a refund have fallen on deaf ears. I think this is a fake commercial website and people who running this website are fearless of law & order . we buy and pay online without getting a product because they need to be assured but what about customer assurances. such kind of fake websites need to be shut down. cheaters are so fearless as they think no one can catch them and whose gonna complaint for RS 1649.

I am writing this mail to take immediate action against them I unable to reach them as they did not write any address to catch them. and now I m tired of it, therefore request you to kindly accept my complaint letter and take action against website. I m looking for a favourable response.

Ar.Nitish Srivastava
NOIDA 201301, Uttar Pradesh
Email: / 24/12/2015 / 2:50 pm

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