Online shopping site craftsvilla not refunding money

I had ordered a product worth 3500 rupees through the online shopping site ‘craftsvilla’, on may 3rd, the product that was recieved by me on the 12 may was a very cheap quality clothing, not even resembling a bit to the reference picture. Being unsatisfied I applied for the refund process and returned the product back through the help of the craftsvilla costumer care by whom I was promised that if I returned the product I would get my full amount delivered into my bank account. As soon as the product was received by them they withdrew from replying to my emails adding to that they don’t pick up the calls.

It is a sincere request to the Consumer Forum to suggest me how to revive my money and also save others from such a fraud online shopping in the future.

Mohsina Arif Lodi
1 mandir street, kolkata 700073
Email: mohsina.lodi[@] / 20/05/2015 / 12:06 pm

1 comment for “Online shopping site craftsvilla not refunding money

  1. Mohsina Lodi
    17/06/2015 at 2:30 pm

    I had seriously lost hope that I would ever have that money back but all thanks to the India Consumer Forum and its exceptional help I have now received the refund amount back.

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