not replacing defective teddy bear

I ordered a teddy bear on 29th dec.They told that particular variant is not available on that day for delivery so they will delivery another variant,I agreed for that. But when they delivered a defective piece, when asked for replacement they are not responding properly. Now I want to return it. I am mailing to them daily but their response not appropriate. The website is Kindly help me to solve the issue so that I get back my money.

Keerthy D
Ghaziabadh 201002, Uttar Pradesh
Email: / 12/01/2016 / 7:24 pm

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