Refund from Toolwale – Rs.9,731/-: Mr. Anish V Nair of Changanasserry 686546, Kerala placed an order with Toolwale.com for f&d tower speake valued at Rs 9731 on 24/09/2016. Since they failed to deliver the product , Mr. Nair asked for refund. Mr. Nair has been trying to get the refund for the last two months but refund was not made. He posted his complaint with ICF on 07-12-2016 and the matter was taken up with the parties concerned. After follow-ups, the amount was refunded on or about 30-1…
Anish V Nair, Changanasserry 686546, Kerala
Refund from dealsmarket – Rs.5949/- : Mr. Naushad Ahmed from Bangalore booked a product on 18th June 2017 Redmi S3 mobile through dealsmarket website and after 2 days of booking that website was not working even all the sub links like product detail tracking details which is sent to mail after booking with product ID all are not working. Neither the product was delivered not refund made. Mr. Ahmed posted his complaint with ICF on 04-07-2017 and the matter was taken up with them and the payment …
Naushad Ahmed, Bangalore
Refund from Hike wallet – Rs.8000/- : Kishor Kunal of Gomti Nagar, 226010, Lucknow, Uttar Pradesh had loaded Rs.8000 in his Hike wallet. However, later when he tried to withdraw money to his bank account, he was unable to do so. The option of withdraw money was not working whenever attempted and there was no response to his emails. Mr. Kishor posted his complaint with ICF on 11-01-2018 and the matter was taken up with Hike. Mr. Kishor got his money back on 25-01-2018.
Kishor Kunal, Gomti Nagar, 226010, Lucknow, Uttar Pradesh
Replacement of Micromax Aisha A52 – Rs.5,441/-:
Tushar Kanti Ghosh of South Biresh Pally, Madhyamgram, Kolkata – 700129, West Bengal (Email: anirban.ninja(at)gmail.com) had bought one ‘Micromax Aisha A52? smartphone from ‘The MobileStore’ at Madhyamgram, Kolkata-700129 on 23rd July. But to his great dismay he found that the set is having many problems which made it almost unusable. The problems which I have faced are frequent call drops, contacts missing, very low battery life and the…
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (firstname.lastname@example.org) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015.
Manish Advani, Chembur, Mumbai, Maharashtra
Short delivery by Allschoolstuff.com – Rs.390:
BINDU MENON, BARODA, Gujarat ordered some products from allschoolstuff.com on 29th Jan 2013 by paying Rs. 390. (order number : 737358). From the next day of the booking, the status shown on their website showing “ready for shipping” but the product was not delivered. When enquired she was asked to wait for 15 days. After 15 days the delivery was postponed. She posted her complaint with ICF on 07-03-2013 and finally got refund for the undeliv…
Allschoolstuff.com - 19.03.2013
Delivery by shoppingoutlet.in: Mr. Rahul Dale of Thergoan, Pune, Maharashtra (email: Email: rahuldale[at]gmail.com) ordered a cover for Nokia Lumia 520 Order ID : 3027001056 from shoppingoutlet on 13/06/2014 and i did not receive my product till 24-06-2014. He was getting false assurances from the portal. He posted his complaint with ICF on 24-06-2014 and finally got the product by 01-07-2014.
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Refund from Snapdeal – Rs.33,399/- : Mr. Raju Saha of Islampur, Uttar Dinajpur, West Bengal 733202 had purchased a Micromax TV from Snapdeal and the same was delivered on 24-06-2016. However, the product had defects and, as per instructions from Snapdeal, Mr. Saha had returned the product on 29-09-2016. Even after receiving the TV on 09-07-2016, Snapdeal did not refund the money. Mr. Saha posted his complaint with ICF on 24-09-2016 and the matter was taken up with Snapdeal. After continuous fol…
Raju Saha, Islampur, Uttar Dinajpur, WB