I placed an ordered as a gift for my wife which comprises of a chocolate gift hamper and a flower bouquet from their website archiesonline.com. I also paid for them via paytm. The chocolate gift hamper was delivered by BlueDart. But the flower bouquet was not delivered. I had paid Rs. 699/- for the flower bouquet and I need a refund. I sent them a complaint email and also tried calling their customer care. But no response from them so far.
I have attached the order details as an image along with this complaint
Order Number : AL20180211-2099275
Order Date : 11/02/2018
Delivery Date : 14/02/2018
Payment Mode : Paytm Gateway
Dispatched Courier : BlueDart
Current Status : Product delivered
Remarks : DELIVERED
Ajay S
Nanakramguda, Hyderabad 500008, Telangana
Email: axxxxxxxx3@gmail.com
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