Order not delivered by Eureka Forbes

I have purchased one vacuum cleaner online (Rs 7499) from Eureka Forbes. it was supposed to be delivered within 8 days. But it has not been delivered at all. I am calling their customer care number every day without any result. Please help me to get my money back. My details are: (Customer ID is 8000068772, transaction id is 491368819, Payment Gateway- PAYU).

Manjari Bagchi
Thiruvanmiyur, Chennai 600041
Email: mxxxxxxxxxxxxi@gmail.com / 06/01/2016 / 7:05 pm

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