I placed an online order with exclusively.in on 7nd May, 2015. I made a payment of Rs 4,539 while placing the order. As per the T&C , the delivery timeline was between 7-10 days.

However, I haven’t received the item till date. The customer service gave me false assurances of delivery and now they have stopped responding to my reminder emails. I put in a query on their facebook page but they have not cared to respond. Kindly help me resolve this.

Lakshmi Malhotra
The north close, nirvana country, sector 50, gurgaon 122003, Haryana
Email: malhotla@gmail.com / 06/08/2015 / 2:19 pm

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