Order not executed by Shopclues even after 70 days

I have not received my product from Shopclues(online store). i had paid for that product. but no delivery nor refund my money. i have called so many time to refund my money back or deliver my product. i have buy product on 05-08-2015. I have tired to call them. i have spend to much time and money for my product or money.please solve my problem as soon as posible. thanks.
SHOPCLUES ONLINE STORE / My product no-64248841 / Order date-05-08-2015

Deepak loug sandal akhara, near sandal garden, Patna 800020, Bihar
Email: gyanp97]@gmail.com / 17/10/2015 / 10:04 am

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