I placed an order regarding ‘Car Dress Cloth Hanger’ vide order no. 10892575 with rediff Shopping in the month of November and in response I was informed that same will be delivered within 5-8 working days but nothing was done. Thereafter I regularly inquired with Rediff Shopping by email as well as telephonically at No. 18002662333 thereafter 09223020000 about month and the product was received me on 16-12-2014 but in damaged condition(Photo Enclosed). Thereafter, from the next date I again forced to do the long process for the replacement of order for months by telephonically as well as email but on 02-02-2015, I received an email that my order has been cancelled and cheque of refund of Rs. 288  is made out and will be delivered within 2-4 days, in response I replied not to refund but same be adjust in my re-order, as I was advised  i.e. 11122699 dt. 2-2-2015, the same was considered and I told that the fresh order will be delivered within 5-8 days with cost 337 but till date no such order has been received so far.

I am continuously touched with the Rediff Shopping by e-mail as well as No. 09223020000 but as usual I am being harassed and misleads by the department concerned . Therefore, I hereby requests to kindly consider my complaint on priority basis and benefit me with my product as well as compensation as per existing processor of harassment. Thanking to your anticipation.

Rakesh Kumar
P-330, Sewa Nagar, New Delhi
Email: rkashyap.kashyap15@gmail.com
Contact No. 9717226403 / 02/03/2015 / 12:11 pm

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