Refund from GoIbio – Rs.1,957/- – Mr. Ishaan Jaimini of Ahmedabad 380015, Gujarat had booked 3 flight tickets saperately in the month of may by HDFC Smartbuy website using his credit card. Due to operational reason the flight was cancelled by the airlines itself. They refunded the amount to goibibo immediately in 30 mins and GoIbibo confirmed the customer that he will get refund within 3 hrs to HDFC SMartbuy account. However, even after three weeks and many mails, he did not get his refund. T…
Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f…
Taniya Roy, Durgapur, West Bengal
Micromax Canvas service complaint – Rs.10,690/-: Mr Mayuresh Rashinker, Pune, Maharashtra was having issues with regard to servicing his Micromax Canvas 2.2 A114. The device was having problems even after changing the mother board and repeated services. Since the service center could not fix the problem, he posted his complaint with ICF on 24-11-2014 and the matter was taken up with Micromax. The customer subsequently got a new device.
Mayuresh Rashinker, Pune, Maharashtra
Quality complaint against Monginis cake:
Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch…
Refund from Lenovo – Rs.16,990/-: Aditi Rindani of Vadodara, Gujarat (aditi.rindani[@]gmail.com) bought a Lenovo p780 phone in January. The phone randomly started throwing tantrums, network connectivity was lost and on one fine morning, it just stopped working, The device was submitted to the service center but she did not get delivery of the same after service. She submitted her complaint at ICF on 25-11-2014 and the matter was taken up with Lenovo. The customer finally got refund for the set…
Aditi Rindani, Vadodara, Gujarat
Refund from Ekstop – Rs.1,150/-: Mrs. Dhruti Desai of Mumbai had ordered for 10 kgs moongdal with Ekstop 17-12-2014. Even though payment was made order was not delivered. She posted her complaint with ICF on 19-01-2015 and the matter was taken up with the parties concerned. Customer finally got her money back on 02-02-2015.
Mrs. Dhruti Desai, Mumbai
MakeMyTrip.com fails to pay full refund – Rs.1000/-:
Mr. Soutik Das (email@example.com) of Kolkata had received Rs.1,000/- short against the cancellation refund of his air tickets booked through MakeMyTrip.com. He posted a complaint with ICF on 20-01-2010 and ICF pursued the same with MakeMyTrip.com. Mr. Das got back his refund on 25-01-2010.
Makemytrip.com - 26.01.2010
Product not delivered by Housefull Internatinal:
Ms. Jolsna Rajan, Prashanthnagar, Bangalore 560079, Karnataka (jolsnarajan[at]gmail.com) placed an order for a Shoe Rack on the 14th of March 2013. The delivery time was 29th of March. It was then pushed to April 9th and thereafter she got now i get a message saying the product was delivered even though she had not received. There was no response / action from the customer care. She posted her complaint with ICF on 25-04-2013 and finally got h…
Housefull International - 29-04-2013Bangalore
Refund from Amazon – Rs.20,000/- : Mr. Piyush Kumar of Faridabad, Haryana had returned a Yamaha Keyboard on 06-07-2016 (order no-404-6899635-7842713) to AMAZON and the product price was Rs.21,650. But Amazon refunded him only Rs.1,650. He approached Amazon many times but he could not get the balance money. He posted his complaint at ICF on 19-07-2016 and the issue was take up with Amazon and the vendor. After follow-ups, Amazon’s legal team confirmed refund made to the customer and the issue w…
Piyush Kumar, Faridabad, Haryana
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar