Order placed with hangoutstore.com not received

I placed an order on 6th November 2015 with hangoutstore.com of the order id:3298009143 for which i payed online on the same day with payumoney-net banking. I received an order confirmation mail from hangoutstore.com which is attached below and the expected shipping date was 10th November 2015. Unfortunately, i haven’t received my order till now and neither have i received any update on the status of my product.

I have tried to contact them through phone as well as e-mail but i have not received any reply. The phone number (08434928112) is not functional and they do not reply to any of my mails sent to them( first on 12th November 2015 at 07:10 and second on 16th November 2015 at 09:09). I have even left a message on their website twice and haven’t received any reply to that.

I request you to help me take a refund of my money. I look forward to hearing from you as soon as possible to resolve this problem.

Simon Massey
East of Kailash, New Delhi 110065
Email: simonsarupmassey]@gmail.com / 24/11/2015 / 10:16 am

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