Order placed with Paytm yet to be shipped

this is to inform you that i have ordered a product on 6.4.2015 through paytm amounting to rs 2849, and i have done online payment but till now my product has not been shipped. I have send an email so many times to paytm(care@paytm.com) regarding my late shipping but they did not response. they are not receiving my call also. I want my product as early as possible. please kindly solve my problem sir. looking forward for the response.

Pratiksha Gurung
4th main road, ambedkar nagar, whitefield, bangalore
Email: gurungnano[@]gmail.com / 13/04/2015 / 6:53 pm

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