Order with Amazon not delivered even after 20 days

An order was placed on 13.08.2015 on amazon.com amount of 2082(Nokia 215 mobile) order no. 403-2037442-933233 and according to them it should be delivered at 27.08.2015 by GATI courier. But still it is roaming around delhi to pune and pune to delhi and now in karnataka. When i try to contact to shipment department of amazon at toll free no, 180030009009 then they are saying that your order will be delivered as soon as possible from 5 days. But the updated detail of shipment is already displayed address of karnataka on amazon and GATI site both. I have attached screen shots of tracking detail of my order and order detail. I think ICF team resolve my problem as soon as possible and take a definite action against both organisation.

Akash Singh
SMVD University, Katra, Jammu 182320, Jammu & Kashmir
Email: akasheec38[@gmail.com / 31/08/2015 / 8:25 pm

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